Shipping policy

Shipping from Australia

Orders ship from Coffs Harbour, NSW, within 48 hours of receiving your order and payment, Monday to Friday.

Standard shipping within Australia: AU$8 for orders from AU$0.00 to AU$49.99. FREE standard shipping on orders of AU$50 or more, including exactly AU$50.

Standard delivery is estimated at 3–5 business days. Timing depends on your address and the service selected; processing and transit times are separate and delivery dates are estimates, not guarantees.

Additional Australia Post services, including express where available, are calculated at checkout.

New Zealand: AU$15 International Post to eligible regions. Availability is confirmed at checkout.

United States and United Kingdom: available international services and charges are shown at checkout. The Australian free-shipping offer does not apply overseas.

Eligible full-priced items can be returned or exchanged within 30 days of purchase, subject to the return conditions. We cover postage on eligible exchanges sent back to you within Australia. See Delivery & Returns for the full process.